One of the main features of MyVirtualHome is the level of service and support available to both consumers and members. Our aim is to provide software that is accessible to everyone by providing a no or low entry cost for the software and the majority of support free of charge.

In the software and on the website you have access to online help, manuals, tutorials, Q&A’s, system requirement information and tips on how to search and list in LOCATE.

All of this support and advice is provided free of charge as part of our commitment to a better, more efficient service. We invite you to participate regularly in the user forums and to let us know if there are any areas that you feel we need to address in our Q&A section.

MyVirtualHome User Support 

TUTORIALS
Welcome to MVH 101.  Everything you need to know on how to use and operate MyVirtualHome is right here within these 17 Tutorials. 

FAQ
If you have a question, chances are someone else has already asked it. Browse the MyVirtualHome FAQ for your answer. 

FORUM
Join the MyVirtualHome Forum & chat with other MVH users.  Share your designs & ideas or learn something new. 

EMAIL SUPPORT
If any of the above have not resolved your issue please feel free to submit a support request.   We will reply to your query as soon as possible. Where these issues are not addressed in the FAQ area they will be added. Please check the FAQ's  and tutorials prior to submitting your request.

KEYBOARD GUIDE
Print out the most common keyboard shortcuts for the MVH software.

MVH 1.5 STANDALONE UPDATE
If MyVirtualHome is not auto updating or will not run get the update manually here. 

VIRTUAL HOME CONSTRUCTION
QK are now offering a new onsite service, designed for busy people. From your floor plans, QK will construct the virtual home for you then come to your place and give you a virtual tour of your new home, modifying aspects as you go.